Shipping policy

Delivery method

Delivery at home with Colissimo.
Delivery at home with Chronopost 18.
Relay delivery with Mondial Relais.

Package tracking

As soon as we ship your package, you will receive an email containing the tracking link. You will be able to follow the progress of the delivery on the carrier's website.

Destination

We deliver all over the world, from France.

Deadline

Delivery within 8 working days (excluding weekends and public holidays) in mainland France.

Shipping times outside mainland France:

In the European Union, the delivery time is 8 to 14 working days (excluding weekends and public holidays).
In the rest of the world, the delivery time is 9 to 18 working days (excluding weekends and public holidays).

Note: We cannot be held responsible for delivery delays caused by the carrier.

We may be late during summer or holiday periods.

List of European Union countries:
Germany, Austria, Belgium, Bulgaria, Cyprus, Croatia, Denmark, Spain, Estonia, Finland, Greece, Hungary, Ireland, Italy, Latvia, Lithuania, Luxembourg, Malta , Netherlands, Poland, Portugal, Czech Republic, Romania, Slovakia, Slovenia, Sweden (list subject to change).

Delivery costs

Delivery is free in a relay point for purchases over €110 in mainland France.

If the order is less than the amount to have free delivery, then the shipping costs are the responsibility of the customer. They will be indicated in the basket when the order is created.

Parcels shipped outside the European Union may be subject to taxes due to the importation of products, customs duties, value added tax, etc. These fees are calculated according to the country of destination based on the value and type of product. The customer agrees to pay all taxes due under the laws of the country in which the order is received.